| Channels | ICICI iMobile app, Retail Internet Banking and branch. Pockets/InstaBIZ are also cited for digital NEFT/RTGS charging, but this profile focuses on mainstream retail iMobile/RIB. | bob World mobile banking and bob World Internet Banking; branch and business-channel rules are separate. |
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| Authentication | New payee and transfers are confirmed with MPIN in iMobile or OTP in Net Banking; transfer-limit controls can be viewed/modified from the Net Banking profile. | Beneficiary addition in bob World is authenticated with OTP and transaction PIN. Internet Banking uses its own transaction security controls. |
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| NEFT | Minimum ₹1. Maximum depends on segment/time: reviewed table shows ₹10 lakh or ₹1 crore from 1 AM–7 PM, and ₹10 lakh or ₹50 lakh during 7 PM–1 AM and holidays, based on customer segment. | bob World mobile default: minimum ₹5, maximum ₹2 lakh/transaction, ₹5 lakh/day. Current retail Internet Banking table: ₹10 lakh/transaction and ₹25 lakh/day. RBI NEFT itself has no system floor/ceiling. |
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| RTGS | Minimum ₹2 lakh. The combined current limits table uses the same segment/time bands as NEFT; ICICI's dedicated RTGS page also displays a simpler ₹10 lakh/day figure, so the engine retains source scope rather than flattening them. | bob World mobile: minimum ₹2 lakh, maximum ₹2 lakh/transaction, ₹5 lakh/day. Current retail Internet Banking: ₹10 lakh/transaction, ₹25 lakh/day. RBI minimum remains ₹2 lakh and the RBI system has no maximum. |
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| IMPS | Account+IFSC supports up to ₹5 lakh per transaction and ₹20 lakh/day in the reviewed table. Net Banking MMID transfers are separately capped at ₹10,000. | bob World mobile beneficiary transfer: ₹2 lakh/transaction/day; instant IMPS without beneficiary ₹25,000/transaction and ₹50,000/day. Current retail Internet Banking: ₹5 lakh/transaction/day. NPCI system ceiling is ₹5 lakh/transaction. |
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| Beneficiary controls | New-payee first-24-hour amounts are category-specific: Global Private/NRI ₹10L, Wealth/Wealth Select ₹5L, Privilege ₹2L, General ₹1L. | New beneficiary registration uses OTP + transaction PIN; current bob World FAQ states 4-hour cooling for IMPS/NEFT and 24-hour cooling for RTGS. |
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| Security cooling | ICICI publishes monetary restrictions for the first 24 hours after payee addition rather than one universal wait time. iMobile activation separately carries a ₹10,000 first-day transfer limit. | The rail-specific waiting period blocks immediate use of a newly added beneficiary; after cooling, the applicable mobile or Internet Banking limit table controls. |
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| Charges | Digital NEFT/RTGS are nil. Branch NEFT: ₹2.25/₹4.75/₹14.75/₹24.75 + GST by slab; branch RTGS: ₹20/₹45 + GST. Savings-account IMPS from 1 July 2025: ₹2.50 up to ₹1k, ₹5 above ₹1k–₹1L, ₹15 above ₹1L–₹5L + GST. | Current generic service-charge page: savings-bank NEFT nil; RTGS outward ₹24.50 (₹2–5L) / ₹49.50 (>₹5L) excluding GST; retail IMPS from 1 Oct 2025 ₹2.50/₹5/₹15 by slab up to ₹5L. Product-specific waivers remain possible. |
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| Failure / reversal | The transfer workflow distinguishes transaction status and bank support/escalation; exact reversal TAT depends on rail/failure state, so one generic reversal deadline is not invented from unrelated UPI rules. | bob World states timed-out fund transfers are refunded within the defined TAT. The specific rail status and bank complaint route should be used before repeating a pending transfer. |
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