| Currencies / wallet format | Visa multi-currency prepaid card supporting 15 current wallets: USD, EUR, GBP, AUD, SGD, CHF, HKD, CAD, NZD, JPY, SEK, ZAR, AED, SAR and THB. | Current YES BANK Visa MCTC material lists up to 14 wallets: USD, GBP, EUR, CAD, AUD, SGD, AED, JPY, SAR, THB, CHF, ZAR, NZD and HKD. Current BookMyForex card material also uses a 14-wallet authorization structure. |
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| Purchase eligibility | Available over the counter at Kotak branches; existing Kotak NetBanking customers can also apply online for branch pickup or delivery. KYC, PAN/passport and travel/FEMA documentation apply. | Travel-only prepaid product subject to branch KYC/passport/travel verification. Current migration page states existing holders can request replacement and new travellers can visit branches for a card. |
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| Load / reload | Reloadable through branch, web login or customer contact centre before expiry. Current reload/convenience fee is ₹75 + GST. Web loading limits depend on passport details held by the bank. | Reloadable subject to FEMA limits. Exact fee depends on the live card programme: current BookMyForex standard schedule lists ₹0 reload while older legacy MCTC material lists ₹100; these are deliberately not merged. |
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| Exchange rate | Currency is purchased/loaded at Kotak's applicable card/forex rate at the time of load/reload. Once loaded in the matching wallet, later same-currency spend does not require INR reconversion; unmatched-currency transactions invoke cross-currency conversion. | YES BANK states the final applicable card rate is the rate prevailing at transaction/processing and may differ from displayed website rates. Conversion from one wallet/currency to another follows the applicable card/programme rate. |
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| ATM cash | Currency-specific ATM withdrawal and balance-enquiry charges apply; e.g. USD 2 withdrawal / USD 0.50 enquiry. Current daily maximums include USD 5,000 equivalent in the USD wallet; local ATM limits/surcharges can be lower/additional. | Currency-specific ATM fees and limits apply. Current BookMyForex schedule, for example, lists USD 2 ATM withdrawal and USD 1 balance enquiry with USD 1,000 daily ATM ceiling; legacy MCTC schedules differ. |
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| POS / e-commerce | Accepted at Visa merchant outlets and international e-commerce/ATMs subject to country/network restrictions. Current maximum daily USD POS/e-commerce limit is USD 10,000, with currency-specific equivalents for other wallets. | Designed for overseas POS/e-commerce/ATM use. BookMyForex FAQs describe wallet-priority authorization and decline where no single wallet has sufficient funds; DCC usage should be avoided. |
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| Cross-currency | 3.5% markup applies when the transaction currency is not adequately funded by the matching wallet and conversion is required. | Current BookMyForex schedule lists 3.5% cross-currency markup. Older legacy MCTC schedule shows 2.75%, so the rate must be tied to the actual issued/replacement card programme. |
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| Wallet conversion | The card can hold multiple wallets and uses the bank's defined wallet priority where needed; conversion/cross-currency treatment applies when funds are taken from a non-matching wallet. | Card uses a defined currency-authorization order when matching wallet funds are insufficient. Cross-currency conversion applies and partial aggregation across multiple insufficient wallets is not allowed. |
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| Fees | ₹250 + GST issuance; ₹75 + GST reload; currency-specific overseas ATM fees; replacement/reissue pricing differs for India versus overseas; refund and chargeback fees are currently listed as nil on the reviewed fee page. | Programme-specific. Current BookMyForex standard schedule: ₹0 issuance/reload/refund, 3.5% cross-currency, ₹250 India replacement and ₹3,000 overseas replacement; older legacy YES MCTC has different fees. |
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| Refund / closure | Current fee page lists refund charge as nil. RBI/FEMA retention/refund rules still apply; Kotak states balances above USD 2,000 equivalent should be refunded within the applicable post-return period. | Current migration page provides branch support for card balance/status. BookMyForex standard schedule lists ₹0 refund fee, while legacy MCTC terms historically differed. |
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| Replacement / emergency | Lost/stolen card can be hotlisted through Kotak support or online travel login. Replacement is charged by location/currency; Visa GCAS emergency card/cash services are available with separate service fees. | Migration workflow specifically requires replacement for continued use of affected/legacy cards. Existing balances/details are transferred to the replacement card; replacement pricing depends on programme. |
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